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User evaluation of age-centred web design guidelines

Date Issued
July 2009
Author(s)
Zaphiris, Panayiotis  
Pfeil, Ulrike  
Xhixho, Dorian  
DOI
10.1007/978-3-642-02707-9_77
Abstract
We report an evaluation of a set of age-centred web design guidelines (SilverWeb guidelines) with older web users. We invited 24 older web users and used a cooperative evaluation to validate the guidelines and collect any additional problems. As a result of the experiment, 36 out of the original 37 guidelines were accepted, 1 guideline was disagreed with, and 5 new issues that were not covered by the guidelines were identified by users. Our findings show that input from users is a valuable contribution to the development process of web design guidelines and is essential in order to ensure a user-centred design approach.
Subjects

Ageing

Guidelines

User evaluation

Web

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