Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/30193
Title: Frustration and Disclosure Decision-Making: Over-Disclosure or Clam-up?
Authors: Themistocleous, Christos 
Editors: Finola, Kerrigan 
Major Field of Science: Social Sciences
Field Category: Economics and Business
Keywords: Information Disclosure;Emotions;Nudge Theory
Issue Date: 6-Jul-2023
Source: Academy of Marketing Conference: From Revolution to Revolutions, Proceedings Book, University of Birmingham, 3-6 July 2023
Link: https://academyofmarketing.org/wp-content/uploads/2023/07/Updated-Proceedings-Book.pdf
Conference: Academy of Marketing Conference 
Abstract: The paper is interested on the impact of emotions on consumer disclosure decision-making. Specifically, how induced frustration can affect divulgence decision-making and whether it amplifies over-disclosure or clam-up. Using the visceral states of the hot-cold empathy gap, we compare decisions made between calm and frustrated participants on the fronts of divulgence, accuracy of assessments pertaining to contextually relevant disclosures, and finally customisation (or not) of default options relating to consent for data use.
URI: https://hdl.handle.net/20.500.14279/30193
ISBN: 978-1-3999-58042
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Type: Conference Papers
Affiliation : Cyprus University of Technology 
Publication Type: Peer Reviewed
Appears in Collections:Δημοσιεύσεις σε συνέδρια /Conference papers or poster or presentation

Files in This Item:
File Description SizeFormat
Frustration and Disclosure Decision-Making.pdf124.78 kBAdobe PDFView/Open
CORE Recommender
Show full item record

Page view(s)

154
Last Week
1
Last month
7
checked on Dec 3, 2024

Download(s) 20

38
checked on Dec 3, 2024

Google ScholarTM

Check

Altmetric


This item is licensed under a Creative Commons License Creative Commons