Please use this identifier to cite or link to this item:
https://hdl.handle.net/20.500.14279/29825
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Yerimou, Pantelitsa | - |
dc.contributor.author | Themistocleous, Christos | - |
dc.contributor.editor | Finola, Kerrigan | - |
dc.date.accessioned | 2023-07-13T05:36:09Z | - |
dc.date.available | 2023-07-13T05:36:09Z | - |
dc.date.issued | 2023-07-05 | - |
dc.identifier.citation | Academy of Marketing Conference, 3-6 July 2023 | en_US |
dc.identifier.isbn | 978-1-3999-58042 | - |
dc.identifier.uri | https://hdl.handle.net/20.500.14279/29825 | - |
dc.description.abstract | Summary Statement The paper examines the experience journey of travellers at airports by examining both physical and human-related factors of the servicescape. More precisely, how social variables influence travellers' perceived quality and evoked emotions as predecessors of airport satisfaction. Consequentially, we examine desired traveller intentions in relation to WoM and airport revisit. This is the first attempt to synchronise the human-related servicescape of airports with perceived quality, emotions and revisit. | en_US |
dc.format | en_US | |
dc.language.iso | en | en_US |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | en_US |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | Airport Atmospherics | en_US |
dc.subject | Servicescape | en_US |
dc.subject | Emotions | en_US |
dc.subject | Sense of Place | en_US |
dc.subject | Traveller Studies | en_US |
dc.subject | Customer Experience | en_US |
dc.title | Airport Environment and its influence on Traveller Emotions, Perceived Quality and Revisit | en_US |
dc.type | Conference Papers | en_US |
dc.link | https://academyofmarketing.org/delegate-information/ | en_US |
dc.collaboration | Cyprus University of Technology | en_US |
dc.subject.category | Economics and Business | en_US |
dc.journals | Open Access | en_US |
dc.country | Cyprus | en_US |
dc.country | United Kingdom | en_US |
dc.subject.field | Social Sciences | en_US |
dc.publication | Peer Reviewed | en_US |
dc.relation.conference | Academy of Marketing Conference | en_US |
cut.common.academicyear | 2022-2023 | en_US |
item.grantfulltext | open | - |
item.languageiso639-1 | en | - |
item.cerifentitytype | Publications | - |
item.openairecristype | http://purl.org/coar/resource_type/c_c94f | - |
item.openairetype | conferenceObject | - |
item.fulltext | With Fulltext | - |
crisitem.author.dept | Department of Communication and Marketing | - |
crisitem.author.faculty | Faculty of Communication and Media Studies | - |
crisitem.author.orcid | 0000-0003-2136-8202 | - |
crisitem.author.orcid | 0000-0001-9074-7711 | - |
crisitem.author.parentorg | Faculty of Communication and Media Studies | - |
Appears in Collections: | Δημοσιεύσεις σε συνέδρια /Conference papers or poster or presentation |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Academy of Marketing 2023 - Airports paper.pdf | 153.33 kB | Adobe PDF | View/Open |
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