Antecedents of corporate sustainability in a multicultural society and the globalized economy
Date Issued
2018
Abstract
The sustainability of a corporation requires the support of not only its customers, but also its multiple
stakeholders. To survive and thrive, it needs performative and social legitimacy, that is, to be respected
as a local community member (so as to be allowed to operate without hindrances) and to be perceived
as an acceptable provider of goods and services,a desirable employer and a lucrative investment
opportunity (so as to be able to draw the necessary resources). In a nutshell, it needs a strong and
positive corporate brand image that inspires confidence in people and a desire to form stakeholder
relationships with it. In the globalized economy of the 21st century, however, corporate brand image,
and the resulting public support, are subject to national identity congruence. Countries become
increasingly more multicultural, national identities and perceptions of ‘foreignness’ are renegotiated,
country stereotypes change, and the balance of ethnocentrism and cosmopolitanism in a society shifts
in ways that affect public support for corporations.
Governments might strive to attract Foreign Direct Investment (FDI) and promote exports to drive
economic growth, but, at the corporate level, policies and incentives can be outweighed by public
resistance (in forms such as consumer boycotts or protests) by a host-country public which might
perceive multinational corporations as threats to local businesses. We here argue that it is individual
decision-makers that can make the investment climate hostile and drive investors away despite
government efforts to attract and nurture them.
This paper presents an integrative conceptual model of individual decision-making process regarding
the formation of stakeholder relationship with a corporation which can predict public support for a
corporation in the current globalized and recessionary economy of a multicultural society.
Our review of the current state in the scientific fields of FDI theory, stakeholder theory, social
psychology, international management and marketing, individual decision-making/consumer behavior,
behavioral economics, and corporate branding and corporate reputation theory, revealed that even
though individual constructs are extensively investigated, integrative models are, at best, scarce
(Balmer&Greyser, 2006; Kaynak&Herbig, 2014; Makanyeza, 2015; Xie, Batra, & Peng, 2015) thus
making it impossible to forecast public support for a corporation. Moreover, hardly any empirical work
has been carried out in the context of Greece (Anastasiadou, 2014) and none under the extreme
circumstances of an economic downturn, to which FDI is seen as an antidote, and a fast-changing
demography, which is triggering ethnocentrism and makes corporate brand image and support for a
firm more contextual than ever before.
stakeholders. To survive and thrive, it needs performative and social legitimacy, that is, to be respected
as a local community member (so as to be allowed to operate without hindrances) and to be perceived
as an acceptable provider of goods and services,a desirable employer and a lucrative investment
opportunity (so as to be able to draw the necessary resources). In a nutshell, it needs a strong and
positive corporate brand image that inspires confidence in people and a desire to form stakeholder
relationships with it. In the globalized economy of the 21st century, however, corporate brand image,
and the resulting public support, are subject to national identity congruence. Countries become
increasingly more multicultural, national identities and perceptions of ‘foreignness’ are renegotiated,
country stereotypes change, and the balance of ethnocentrism and cosmopolitanism in a society shifts
in ways that affect public support for corporations.
Governments might strive to attract Foreign Direct Investment (FDI) and promote exports to drive
economic growth, but, at the corporate level, policies and incentives can be outweighed by public
resistance (in forms such as consumer boycotts or protests) by a host-country public which might
perceive multinational corporations as threats to local businesses. We here argue that it is individual
decision-makers that can make the investment climate hostile and drive investors away despite
government efforts to attract and nurture them.
This paper presents an integrative conceptual model of individual decision-making process regarding
the formation of stakeholder relationship with a corporation which can predict public support for a
corporation in the current globalized and recessionary economy of a multicultural society.
Our review of the current state in the scientific fields of FDI theory, stakeholder theory, social
psychology, international management and marketing, individual decision-making/consumer behavior,
behavioral economics, and corporate branding and corporate reputation theory, revealed that even
though individual constructs are extensively investigated, integrative models are, at best, scarce
(Balmer&Greyser, 2006; Kaynak&Herbig, 2014; Makanyeza, 2015; Xie, Batra, & Peng, 2015) thus
making it impossible to forecast public support for a corporation. Moreover, hardly any empirical work
has been carried out in the context of Greece (Anastasiadou, 2014) and none under the extreme
circumstances of an economic downturn, to which FDI is seen as an antidote, and a fast-changing
demography, which is triggering ethnocentrism and makes corporate brand image and support for a
firm more contextual than ever before.