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  4. Do knobs have character?: exploring diversity in users' inferences
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Do knobs have character?: exploring diversity in users' inferences

Date Issued
April 2008
Author(s)
Karapanos, Evangelos  
Wensveen, Stephan A.G.  
Friederichs, Bart  
Martens, Jean Bernard O.S.  
DOI
10.1145/1358628.1358782
Abstract
Physical controls are now ubiquitous in everyday interactions. Empirical studies of physical interactions have traditionally been exploring instrumental aspects such as error rate and experienced workload. Recently, affective aspects of physical interaction have attracted an increased interest. In this paper we further argue that physical controls might have a character. We describe an exploratory study that aimed at understanding whether individuals form character judgments of physical controls based on haptic information, and explored the diversity across individuals' inference processes.
Subjects

Haptic interfaces

Product character

User experience

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