Bias in the Machine: Cross-Model Evaluation of ChatGPT-4 and Qwen in Hotel Booking Review Annotation

File(s)

Journal

2025 20th International Workshop on Semantic and Social Media Adaptation and Personalization (SMAP)

Date Issued

December 31, 2025

Author(s)

DOI

Subjects

Large language models...

annotation bias

neutrality bias

Chat GPT

Qwen

Booking

reviews

human annotation

model-contingent pola...

HRAST

sentiment analysis

topic modeling

aspect-based sentimen...

user-generated conten...