Residents satisfaction or dissatisfaction with public sector governance: The Cretan case
Journal
International Journal of Culture, Tourism, and Hospitality Research
Date Issued
May 9, 2002
Author(s)
DOI
10.1177/146735840200400105
Abstract
Local and national governments have at one
point or another essential, or even critical influence
over the local tourism industry for the provision
of numerous services including
infrastructure, transportation, security, overseas
marketing, as well as funding of tourism projects.
Observing a negligence of past research
on the opinions of local community to public
sector governance, the aim of this study was to
investigate Cretan residents’ satisfaction or dissatisfaction
with the role of local authorities
and the Greek government in tourism development.
Based on the findings, this paper discusses
the implications of the research for future
tourism policy and suggests future research
priorities.
point or another essential, or even critical influence
over the local tourism industry for the provision
of numerous services including
infrastructure, transportation, security, overseas
marketing, as well as funding of tourism projects.
Observing a negligence of past research
on the opinions of local community to public
sector governance, the aim of this study was to
investigate Cretan residents’ satisfaction or dissatisfaction
with the role of local authorities
and the Greek government in tourism development.
Based on the findings, this paper discusses
the implications of the research for future
tourism policy and suggests future research
priorities.