Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/13590
DC FieldValueLanguage
dc.contributor.authorPanayides, Photis-
dc.contributor.authorBorch, Odd Jarl-
dc.contributor.authorHenk, Anastasiya-
dc.date.accessioned2019-05-02T15:08:29Z-
dc.date.available2019-05-02T15:08:29Z-
dc.date.issued2018-11-19-
dc.identifier.citationMaritime Business Review, 2018, vol. 3, no. 4, pp. 431-448en_US
dc.identifier.issn23973765-
dc.description.abstractPurpose - Logistics service performance measurement (PM) is a fundamental activity pertaining to the achievement of logistics goals and the improvement of services. The choice of logistics PM criteria depends on stakeholder goals and expectations, including logistics service providers, customers and government and regulatory institutions. PM is especially challenging in areas where high values are at stake, several actors are involved and uncertainty about cause-and-effect relations is high. This paper aims to examine the measurement of performance in offshore oil and gas logistics, which has unique characteristics such as a supply chain (SC) exposed to a harsh environment, the presence of several independent carriers and a highly specialised and costly set of vessels involved in long-distance transport legs. Design/methodology/approach - The study is designed as a multiple case study of two Norwegian shipping companies and two international oil and gas companies. Data were collected from several parts of the offshore service SC in several Arctic oil and gas fields. Findings - This paper sheds light on the performance of the SC and presents key performance indicators for logistics operations. It concludes that the measurement of SC performance must be context-specific and emphasis needs to be placed on the degree of uncertainty and inter-dependency related to the SC in question. Originality/value - The study suggests a list of context-specific key performance indicators for offshore logistics with a special emphasis on the peculiarities of a harsh operational environment.en_US
dc.formatpdfen_US
dc.language.isoenen_US
dc.relation.ispartofMaritime Business Reviewen_US
dc.rights© Pacific Star Group Education Foundationen_US
dc.subjectKey performance indicatorsen_US
dc.subjectPerformance measurementen_US
dc.subjectOffshore logisticsen_US
dc.titleMeasurement challenges of supply chain performance in complex shipping environmentsen_US
dc.typeArticleen_US
dc.collaborationCyprus University of Technologyen_US
dc.collaborationNord Universityen_US
dc.subject.categoryEconomics and Businessen_US
dc.journalsSubscriptionen_US
dc.countryCyprusen_US
dc.countryNorwayen_US
dc.subject.fieldSocial Sciencesen_US
dc.publicationPeer Revieweden_US
dc.identifier.doi10.1108/MABR-07-2018-0021en_US
dc.relation.issue4en_US
dc.relation.volume3en_US
cut.common.academicyear2018-2019en_US
dc.identifier.spage431en_US
dc.identifier.epage448en_US
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.grantfulltextnone-
item.cerifentitytypePublications-
item.fulltextNo Fulltext-
item.languageiso639-1en-
item.openairetypearticle-
crisitem.author.deptDepartment of Shipping-
crisitem.author.facultyFaculty of Management and Economics-
crisitem.author.orcid0000-0003-0593-1464-
crisitem.author.parentorgFaculty of Management and Economics-
crisitem.journal.journalissn2397-3757-
crisitem.journal.publisherEmerald-
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