Green Open AccessLogistics service provider–client relationships
Journal
Transportation Research Part E: Logistics and Transportation Review
Date Issued
May 2005
Author(s)
Abstract
The paper investigates the effects of relationship orientation in the logistics service provider-client interaction. A conceptual model is developed and six research hypotheses are empirically analysed using structural equation modelling. The results indicate that relationship orientation has a positive influence on key organisational capabilities, like organisational learning and innovation, promoting an improvement in supply chain effectiveness and performance. Theoretical, managerial and research implications are discussed
Affiliation
Scopus Subject Areas
Business and International Management
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Civil and Structural Engineering
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Transportation