International Journal of Quality and Service Sciences
Name
International Journal of Quality and Service Sciences
Subjects
Ontology and epistemology of service and quality science
Emerging service society and the related phenomenon
Service economy and post modern workplace
Sustainable development of quality and service
Role of quality in service businesses
Interdisciplinary nature of service and quality science
Organization, occupation and work in service society
Comparative research on Quality and Service Management
Exploring similarities and differences between Quality and Service Management
Exploring the linkage between Service and Quality Management
Integrative model of Service and Quality Management
Linkage to other management and organization theories
Customer participation and value creation
Integration of stakeholder view in quality and service design
Quality and Service standardization and assurance
Improvement of quality and service standards
Quality and service culture
Attractive quality and service creation
Design and innovation for service and quality
Service and Quality in Experience economics
Service and Quality creation for Sustainable development
Quality and Service productivity
Market culture and consumer behavior
Emotional labor and commercialization of human feeling
Hospitality and care culture
Work and family in service society
Emerging trends, such as ‘Health consumption’, well being /wellness industry, eco tourism, eco-efficiency
Globalization and Changing workplace in service age
Relationship Management
Public sector management including health, education and local government
Consumption and identity
Consumer attitude and behavior
The latest thinking and research in the field
Service encounter
Organizational design for building service and quality culture
Service, Quality and environmental issues
Quality and Service in e-business
Quality and service in information technology
Processes and operation management for service and quality
ISSN
1756-669X
Impact Factor (2 years)
1.76
Publisher
Emerald
Journal type
Hybrid
Journal Webpage