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https://hdl.handle.net/20.500.14279/18074
Τίτλος: | Why do Airbnb hosts discriminate? Examining the sources and manifestations of discrimination in host practice | Συγγραφείς: | Farmaki, Anna Kladou, Stella |
Major Field of Science: | Social Sciences | Field Category: | Economics and Business | Λέξεις-κλειδιά: | P2P accommodation;Airbnb;Host practice;Discrimination | Ημερομηνία Έκδοσης: | Μαρ-2020 | Πηγή: | Journal of Hospitality and Tourism Management, 2020, vol. 42, pp. 181-189 | Volume: | 42 | Start page: | 181 | End page: | 189 | Περιοδικό: | Journal of Hospitality and Tourism Management | Περίληψη: | The responsible conduct of Airbnb hosts has been emphasised following recent media reports that reveal the presence of racial discrimination. Even though the platform introduced an anti-discrimination policy as a response, eliminating discrimination requires a greater understanding on the causes of discrimination occurring in P2P settings. This study responds to this research gap by examining the discriminatory practices of Airbnb hosts. Drawing from semi-structured interviews, we confirm that host practices often manifest various types of discrimination. Nonetheless, several hosts perceive the exclusion of specific groups of guests not as discriminatory but as a necessary tactic in safeguarding their property and wellbeing and a pre-requisite for a positive P2P experience. Theoretical and practical insights are derived from this study which may direct future research on the topic and inform policymakers of issues pertinent to effective platform governance. | ISSN: | 14476770 | DOI: | 10.1016/j.jhtm.2020.01.005 | Rights: | © Elsevier | Type: | Article | Affiliation: | Cyprus University of Technology Boğaziçi University |
Εμφανίζεται στις συλλογές: | Άρθρα/Articles |
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