Παρακαλώ χρησιμοποιήστε αυτό το αναγνωριστικό για να παραπέμψετε ή να δημιουργήσετε σύνδεσμο προς αυτό το τεκμήριο:
https://hdl.handle.net/20.500.14279/13536
Τίτλος: | Consumer perceptions towards sustainable supply chain practices in the hospitality industry | Συγγραφείς: | Modica, Patrizia Daniela Altinay, Levent Farmaki, Anna Gursoy, Dogan Zenga, Mariangela |
Major Field of Science: | Social Sciences | Field Category: | Economics and Business | Λέξεις-κλειδιά: | Consumer perceptions;Hospitality;Sardinia;Supply chain practices;Sustainability | Ημερομηνία Έκδοσης: | 2020 | Πηγή: | Current Issues in Tourism, 2020, vol. 23, no. 3, pp. 358-375 | Volume: | 23 | Issue: | 3 | Start page: | 358 | End page: | 375 | Περιοδικό: | Current Issues in Tourism | Περίληψη: | This study investigates the impacts of economic, social and environmental sustainability practices of companies in the hospitality supply chain on consumers’ satisfaction, loyalty and willingness to pay higher prices. Utilizing data collected from 288 tourists visiting south Sardinia, the study indicates that while economic sustainability practices have positive impacts on consumers’ satisfaction, loyalty and willingness to pay a premium, sustainability practices related to environmental and social dimensions have a direct positive impact on satisfaction and an indirect positive impact on consumer loyalty and willingness to pay a premium. Additionally, findings reveal that satisfaction is likely to mediate the impact of environmental and social sustainability practices on the loyalty of consumers. The theoretical and managerial implications of the study are provided. | ISSN: | 13683500 | DOI: | 10.1080/13683500.2018.1526258 | Rights: | © Taylor & Francis | Type: | Article | Affiliation: | University of Cagliari Oxford Brookes University Cyprus University of Technology Washington State University University of Milano-Bicocca |
Publication Type: | Peer Reviewed |
Εμφανίζεται στις συλλογές: | Άρθρα/Articles |
CORE Recommender
SCOPUSTM
Citations
54
checked on 6 Νοε 2023
WEB OF SCIENCETM
Citations
50
Last Week
1
1
Last month
1
1
checked on 29 Οκτ 2023
Page view(s)
469
Last Week
0
0
Last month
30
30
checked on 14 Μαρ 2025
Google ScholarTM
Check
Altmetric
Όλα τα τεκμήρια του δικτυακού τόπου προστατεύονται από πνευματικά δικαιώματα