Παρακαλώ χρησιμοποιήστε αυτό το αναγνωριστικό για να παραπέμψετε ή να δημιουργήσετε σύνδεσμο προς αυτό το τεκμήριο: https://hdl.handle.net/20.500.14279/13497
Τίτλος: Corporate social responsibility in hotels: a stakeholder approach
Συγγραφείς: Farmaki, Anna 
Major Field of Science: Social Sciences
Field Category: Economics and Business
Λέξεις-κλειδιά: Hotels;Corporate social responsibility;Stakeholder theory
Ημερομηνία Έκδοσης: 10-Ιου-2018
Πηγή: International Journal of Contemporary Hospitality Management, 2018, vol. 31, no. 6, pp. 2297-2320
Volume: 31
Issue: 6
Start page: 2297
End page: 2320
Περιοδικό: International Journal of Contemporary Hospitality Management 
Περίληψη: Purpose: This study aims to examine stakeholder interests in and influence on corporate social responsibility (CSR) implementation in hotels through an instrumental stakeholder theory lens. Design/methodology/approach: Semi-structured interviews with 54 managers from several sectors of the Cyprus tourism industry were undertaken using purposive sampling. Findings: There is a dominance of supply-chain stakeholder interests which in turn outline the CSR orientation of hotels, whereas stakeholder influence, largely shaped by the interdependent, multi-faceted nature of the tourism industry, conditions the implementation of CSR in hotels. Interestingly, stakeholder influence on CSR in hotels is not corresponding to stakeholders’ perceived saliency, indicating that stakeholder analysis needs to move beyond the consideration of salient stakeholders’ interests. Research limitations/implications: Although the focus of this study has been the perceptions of tourism stakeholders in Cyprus, the exploratory approach adopted in the study sets the ground for further research to consider stakeholder issues regarding CSR in hotels from an instrumental perspective. In addition, insights from this study might inform practitioners in similar destinations. Originality/value: In encouraging a holistic approach to strategic CSR in hotels, this study contributes a framework of stakeholder roles, emanating from stakeholder responsibility and stakeholder involvement in CSR in the hotel sector that will be of interest to both academics and practitioners.
ISSN: 09596119
DOI: 10.1108/IJCHM-03-2018-0199
Rights: © Emerald
Type: Article
Affiliation: Cyprus University of Technology 
Εμφανίζεται στις συλλογές:Άρθρα/Articles

CORE Recommender
Δείξε την πλήρη περιγραφή του τεκμηρίου

SCOPUSTM   
Citations

62
checked on 6 Νοε 2023

WEB OF SCIENCETM
Citations 50

56
Last Week
0
Last month
2
checked on 29 Οκτ 2023

Page view(s)

367
Last Week
4
Last month
11
checked on 14 Μαϊ 2024

Google ScholarTM

Check

Altmetric


Όλα τα τεκμήρια του δικτυακού τόπου προστατεύονται από πνευματικά δικαιώματα