Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/13350
DC FieldValueLanguage
dc.contributor.authorKoca, Aylin-
dc.contributor.authorFunk, Mathias-
dc.contributor.authorKarapanos, Evangelos-
dc.contributor.authorRozinat, Anne-
dc.contributor.authorVan Der Gaarden, Nico-
dc.date.accessioned2019-02-20T07:39:11Z-
dc.date.available2019-02-20T07:39:11Z-
dc.date.issued2008-10-
dc.identifier.citation1st international conference on Designing interactive user experiences for TV and video, 2008, 22 - 24 October, Silicon Valley, California, USAen_US
dc.identifier.urihttps://hdl.handle.net/20.500.14279/13350-
dc.description.abstractWith the emergence of highly interactive products in the domestic space, consumer electronics brands are facing an increasing challenge in predicting the way their products are being used and experienced. Unforeseen experiences relating to functional, emotional and social/contextual aspects of product use lead to a large and increasing share of field complaints that cannot be attributed to a violation of products' specifications. In a project called Soft Reliability, we are trying to develop a product evaluation ecology that enables the anticipation of product use by gathering behavioral and attitudinal data early in the product development process, through longitudinal field studies with working prototypes. This paper introduces a novel framework for behavioral and attitudinal data collection and analysis. The framework enables instrumentation that relies on the event-based experience sampling method, and as such deploys an analysis methodology that includes process mining techniques for the analysis of usage patterns, multivariate techniques for the analysis of longitudinal attitudinal data, and product quality analysis techniques for the analysis of combined information. We illustrate the value and applicability of this framework in practice, through the findings of an ongoing project concerning the conceptualization of an innovative Internet on TV product, which is being conducted in collaboration with Philips, a multi-national consumer electronics company.en_US
dc.formatpdfen_US
dc.language.isoenen_US
dc.rightsCopyright 2008 ACM.en_US
dc.subjectProduct conceptualizationen_US
dc.subjectProduct usage logsen_US
dc.subjectSoft reliabilityen_US
dc.subjectSubjective user feedbacken_US
dc.subjectUser experience evaluationen_US
dc.titleGrasping product pragmatics: A case with internet on TVen_US
dc.typeConference Papersen_US
dc.collaborationEindhoven University of Technologyen_US
dc.subject.categoryComputer and Information Sciencesen_US
dc.countryNetherlandsen_US
dc.subject.fieldNatural Sciencesen_US
dc.publicationPeer Revieweden_US
dc.relation.conference1st international conference on Designing interactive user experiences for TV and videoen_US
dc.identifier.doi10.1145/1453805.1453842en_US
cut.common.academicyear2008-2009en_US
item.grantfulltextnone-
item.openairecristypehttp://purl.org/coar/resource_type/c_c94f-
item.fulltextNo Fulltext-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairetypeconferenceObject-
crisitem.author.deptDepartment of Communication and Internet Studies-
crisitem.author.facultyFaculty of Communication and Media Studies-
crisitem.author.orcid0000-0001-5910-4996-
crisitem.author.parentorgFaculty of Communication and Media Studies-
Appears in Collections:Δημοσιεύσεις σε συνέδρια /Conference papers or poster or presentation
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