Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/10701
Title: Quality assurance: from ancient times to today’s Language Centres
Authors: Papadima-Sophocleous, Salomi 
Major Field of Science: Humanities
Field Category: Languages and Literature
Keywords: Quality;Language center
Issue Date: Jul-2014
Source: 8th ACLES Congress, 2014, Girona, Spain, 3-5 July
Abstract: All domains of our society are currently concerned with quality: quality of services, quality of processes and quality of products. Historically, mechanisms for quality control have existed since the beginning of time. This paper, originating from a workshop on Language Centre Quality Assurance in the ACLES conference (Girona, 2013), takes the reader for a diachronic journey in order to discover the origins of quality assurance and develop an understanding of its presence and importance through the centuries. Then it briefly describes current mechanisms of quality management in different areas. It then focuses on the area of LC quality assurance practices to concentrate on the description of a specific scheme of LC internal quality self-assessment checklist and its piloting in a specific context. Finally it describes a number of external mechanisms for language learning provision. The aim is to acquaint LC practitioners with the notion of LC quality assessment, and LC quality assessment tools in order to assist them in implementing QA in their LC contexts.
URI: https://hdl.handle.net/20.500.14279/10701
Type: Conference Papers
Affiliation : Cyprus University of Technology 
Publication Type: Peer Reviewed
Appears in Collections:Δημοσιεύσεις σε συνέδρια /Conference papers or poster or presentation

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