Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/3970
DC FieldValueLanguage
dc.contributor.authorSiriaraya, Panote-
dc.contributor.authorTang, Caleb-
dc.contributor.authorAng, Chee Siang-
dc.contributor.authorPfeil, Ulrike-
dc.contributor.authorZaphiris, Panayiotis-
dc.date.accessioned2012-04-20T05:50:59Zen
dc.date.accessioned2013-05-17T09:55:38Z-
dc.date.accessioned2015-12-09T10:25:58Z-
dc.date.available2012-04-20T05:50:59Zen
dc.date.available2013-05-17T09:55:38Z-
dc.date.available2015-12-09T10:25:58Z-
dc.date.issued2011-09-
dc.identifier.citationBehaviour and Information Technology, 2011, vol. 30, no. 5, pp. 617-628en_US
dc.identifier.issn13623001-
dc.identifier.urihttps://hdl.handle.net/20.500.14279/3970-
dc.description.abstractThis article reports a study that investigated the occurrences of empathy in online support communities for teenagers. Qualitative content analysis with 400 messages from a discussion board about depression was used to identify how empathy was expressed in the specific online communication. Emphasis was also placed on the comparison of this age group to older people, by comparing the results with those from a previous study on empathy in an online support community about depression for older people. Specifically, the analysis focused on the frequencies of the categories of the code scheme, linguistic characteristics of the communication content, the occurring components of empathy, and the roles as well as activities of the members. From our analysis, we concluded that young people exchanged a substantial amount of empathic emotional communication when participating in an online support community, and they communicated on a more personal level compared to older people, who tended to engage in a more formal communication. In addition, teenagers also showed a high level of understanding but lower level of concern compared to older persons when expressing empathy online.en_US
dc.formatpdfen_US
dc.language.isoenen_US
dc.relation.ispartofBehaviour & Information Technologyen_US
dc.rights© Taylor & Francisen_US
dc.subjectAge differencesen_US
dc.subjectContent analysisen_US
dc.subjectEmpathy onlineen_US
dc.subjectOnline communityen_US
dc.subjectTeenageen_US
dc.titleA comparison of empathic communication pattern for teenagers and older people in online support communitiesen_US
dc.typeArticleen_US
dc.collaborationKent Universityen_US
dc.collaborationCity University Londonen_US
dc.collaborationUniversity of Konstanzen_US
dc.collaborationCyprus University of Technologyen_US
dc.subject.categoryArtsen_US
dc.journalsSubscriptionen_US
dc.reviewPeer Reviewed-
dc.countryUnited Kingdomen_US
dc.countryGermanyen_US
dc.countryCyprusen_US
dc.subject.fieldHumanitiesen_US
dc.publicationPeer Revieweden_US
dc.identifier.doi10.1080/0144929X.2011.582146en_US
dc.dept.handle123456789/126en
dc.relation.issue5en_US
dc.relation.volume30en_US
cut.common.academicyear2011-2012en_US
dc.identifier.spage617en_US
dc.identifier.epage628en_US
item.grantfulltextnone-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.openairetypearticle-
item.fulltextNo Fulltext-
crisitem.journal.journalissn0144-929X-
crisitem.journal.publisherTaylor & Francis-
crisitem.author.deptDepartment of Multimedia and Graphic Arts-
crisitem.author.facultyFaculty of Fine and Applied Arts-
crisitem.author.orcid0000-0001-8112-5099-
crisitem.author.parentorgFaculty of Fine and Applied Arts-
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