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Πεδίο DCΤιμήΓλώσσα
dc.contributor.authorMerkouris, Anastasios-
dc.contributor.authorPapastavrou, Evridiki-
dc.contributor.authorTomietto, Marco-
dc.contributor.authorSuhonen, Riitta A.-
dc.contributor.authorEfstathiou, Georgios-
dc.contributor.authorTsangari, Haritini-
dc.contributor.authorJarosova, Darja-
dc.contributor.authorLeino-Kilpi, Helena T.-
dc.contributor.authorPatiraki, Elisabeth I.-
dc.contributor.authorKarlou, Chryssoula-
dc.contributor.authorBalogh, Zoltán-
dc.date.accessioned2012-11-12T07:31:47Zen
dc.date.accessioned2013-05-17T09:30:37Z-
dc.date.accessioned2015-12-09T09:46:26Z-
dc.date.available2012-11-12T07:31:47Zen
dc.date.available2013-05-17T09:30:37Z-
dc.date.available2015-12-09T09:46:26Z-
dc.date.issued2011-12-
dc.identifier.citationJournal of Nursing Scholarship, 2011, vol. 43, no. 4, pp. 341-350en_US
dc.identifier.issn15475069-
dc.identifier.urihttps://hdl.handle.net/20.500.14279/3878-
dc.description.abstractPurpose: Theoretically, patient satisfaction is correlated with nursing care, but there is not sufficient evidence to support it. The aim of this study was to address three research questions: (a) What is the correlation between caring as perceived by patients and patient satisfaction? (b) Are there differences across various countries on the correlation on caring as perceived by patients and patient satisfaction? (c) Do caring behaviors affect patient satisfaction? Design: A multicenter correlational design was adopted involving surgical patients from six European countries: Cyprus, Czech Republic, Greece, Finland, Hungary, and Italy. Methods: A convenience sample of 1,565 patients was recruited in autumn 2009. The short version of the Caring Behaviours Inventory (CBI; 24 items) and Patient Satisfaction Scale (PSS; 11 items) were used. Data analysis included descriptive statistics, as well as correlation analysis and stepwise multiple regression, to examine relations between caring behaviors and patient satisfaction. Findings: According to the patients involved, nurses performed caring behaviors between very frequently (score = 5) and always (score = 6). Patient satisfaction with nursing care was also high, between satisfied (score = 3) and very satisfied (score = 4). A positive correlation emerged between CBI and PPS (r= 0.66, p < .01) ranging between countries from 0.27 to 0.85 (Czech Republic r= 0.27, Cyprus r= 0.76, Finland r= 0.71, Greece r= 0.85, Hungary r= 0.63, and Italy r= 0.45 [p < .01]). Among the CBI dimensions, “connectedness” mainly explains patient satisfaction (R2= 0.404, p < .001), followed by “assurance” (R2= 0.032, p < .001) and “respectful” (R2= 0.005, p < .001). Conclusions: Caring behaviors enacted by nurses determine a consistent proportion of patient satisfaction. This association between them suggests several implications for nursing education, practice, and management. Clinical Relevance: The results may be utilized by policymakers, nurse ward managers, nurse educators, and clinical nurses as a background for taking appropriate measures to improve nursing care provided, thereby enhancing patient satisfaction.en_US
dc.formatpdfen_US
dc.language.isoenen_US
dc.relation.ispartofJournal of Nursing Scholarshipen_US
dc.rights© Sigma Theta Tau Internationalen_US
dc.subjectCaringen_US
dc.subjectPatient satisfactionen_US
dc.subjectCaring Behaviours Inventoryen_US
dc.subjectCross-nationalen_US
dc.subjectEuropeanen_US
dc.subjectPatient Satisfaction Scaleen_US
dc.subjectStepwise multiple regression analysisen_US
dc.titleSurgical patient satisfaction as an outcome of nurses’ caring behaviors: a descriptive and correlational study in six european countriesen_US
dc.typeArticleen_US
dc.collaborationCyprus University of Technologyen_US
dc.collaborationUniversity of Udineen_US
dc.collaborationUniversity of Turkuen_US
dc.collaborationUniversity of Nicosiaen_US
dc.collaborationUniversity of Ostravaen_US
dc.collaborationNational and Kapodistrian University of Athensen_US
dc.collaborationSemmelweis Universityen_US
dc.subject.categoryHealth Sciencesen_US
dc.journalsOpen Accessen_US
dc.reviewpeer reviewed-
dc.countryCyprusen_US
dc.countryItalyen_US
dc.countryHungaryen_US
dc.countryFinlanden_US
dc.countryCzech Republicen_US
dc.countryGreeceen_US
dc.subject.fieldMedical and Health Sciencesen_US
dc.publicationPeer Revieweden_US
dc.identifier.doi10.1111/j.1547-5069.2011.01413.xen_US
dc.dept.handle123456789/118en
dc.relation.issue4en_US
dc.relation.volume43en_US
cut.common.academicyear2011-2012en_US
dc.identifier.spage341en_US
dc.identifier.epage350en_US
item.fulltextWith Fulltext-
item.languageiso639-1en-
item.grantfulltextopen-
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.cerifentitytypePublications-
item.openairetypearticle-
crisitem.journal.journalissn547-5069-
crisitem.journal.publisherWiley-
crisitem.author.deptDepartment of Nursing-
crisitem.author.deptDepartment of Nursing-
crisitem.author.facultyFaculty of Health Sciences-
crisitem.author.facultyFaculty of Health Sciences-
crisitem.author.orcid0000-0002-8515-007X-
crisitem.author.orcid0000-0001-5128-3651-
crisitem.author.parentorgFaculty of Health Sciences-
crisitem.author.parentorgFaculty of Health Sciences-
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