Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/30943
Title: Nursing and Midwifery Managers’ Views on Compassion in Daily Practice: A Survey in Greece and Cyprus
Authors: Kouta, Christiana 
Apostolara, Paraskevi 
Rousou, Elena 
Malliarou, Maria 
Papadopoulos, Irena 
Major Field of Science: Medical and Health Sciences
Field Category: Health Sciences
Keywords: Compassion;compassionate care;culture;managers;managers;nurses/midwives
Issue Date: 1-Dec-2022
Source: Journal of Health Management, 2022, vol. 24, iss. 4, pp. 572 - 582
Volume: 24
Issue: 4
Journal: International Journal of Health Planning and Management 
Abstract: Compassionate care is a key component in nursing and midwifery quality care. It leads to positive patient outcomes, greater patient satisfaction, higher level of compliance, lower costs and reduction of nurse’s burnout. The aim of this article is to describe how nurses’ and midwives’ managers understand and practice compassion in Cyprus and Greece. This is a cross-sectional, descriptive, exploratory online survey using close and open-ended questions. Descriptive statistics and thematic analysis were applied. This is part of a larger study participating 17 countries. This article discusses Cyprus (Greek-Cypriots n = 47) and Greece data (n = 58). The sample included nurses and/or midwives in management positions, nurse educators/managers in the hospital, community or in educational setting. Participants in this study reported the necessity to be a compassionate manager. Some stated that nurses and midwives do not receive compassion from their managers. Thematic areas revealed include: (a) Defining compassion, (b) Giving/receiving compassion, (c) Manager as advocate (d) Importance of cultural characteristics (e) Advantages/barriers of compassion. Managing and leading staff with compassion have a positive effect in the quality, effectiveness and efficiency in daily practice. It enhances work satisfaction. Nurses’ and midwives’ managers in Cyprus and Greece highlight the importance of reinforcing themselves in providing compassionate care and supporting their staff.
URI: https://hdl.handle.net/20.500.14279/30943
ISSN: 09720634
DOI: 10.1177/09720634221128087
Rights: © SAGE Publications
Attribution-NonCommercial-NoDerivatives 4.0 International
Type: Article
Affiliation : Cyprus University of Technology 
University of West Attica 
National and Kapodistrian University of Athens 
University of Thessaly 
Middlesex University 
Publication Type: Peer Reviewed
Appears in Collections:Άρθρα/Articles

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