Deficiencies of Course Management Systems: The WebCT Vista Attitudinal Survey
Date Issued
2007
Author(s)
Abstract
Course management systems (CMSs) support thousands of courses at colleges and
universities worldwide, delivering fully online courses as well as supplementing traditional faceto-
face instruction. It is possible that CMSs have introduced so much new functionality so fast
that users have not had a chance to seriously reflect on what they need or want. Perhaps users are
understandably giddy about the instructional tools they now have at their fingertips, and have not
yet critically examined these tools. We developed a WebCT Vista Attitudinal Survey to measure
user satisfaction with the tool and perceived usefulness of specific new features currently
unavailable in WebCT Vista. We piloted the survey with 234 college students who used WebCT
Vista as a supplementary of a face to face course. Results provide evidence that CMSs are still
evolving tools, and need accommodations and improvements.
universities worldwide, delivering fully online courses as well as supplementing traditional faceto-
face instruction. It is possible that CMSs have introduced so much new functionality so fast
that users have not had a chance to seriously reflect on what they need or want. Perhaps users are
understandably giddy about the instructional tools they now have at their fingertips, and have not
yet critically examined these tools. We developed a WebCT Vista Attitudinal Survey to measure
user satisfaction with the tool and perceived usefulness of specific new features currently
unavailable in WebCT Vista. We piloted the survey with 234 college students who used WebCT
Vista as a supplementary of a face to face course. Results provide evidence that CMSs are still
evolving tools, and need accommodations and improvements.
Subjects
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