Please use this identifier to cite or link to this item:
https://hdl.handle.net/20.500.14279/23162
Title: | Enactment of compassionate leadership by nursing and midwifery managers: results from an international online survey | Authors: | Papadopoulos, Irena Wright, Steve Lazzarino, Runa Koulouglioti, Christina Aagard, Magdeline Akman, Ozlem Alpers, Lise-Merete Apostolara, Paraskevi Araneda, Julieta Biglete-Pangilinan, Sylvia Eldar-Regev, Orit González Gil, María Teresa Kouta, Christiana Krepinska, Radka Lesińska-Sawicka, Malgorzata Líšková, Miroslava Lopez-Diaz, Lucero Malliarou, Maria Martín-García, Ángel Muñoz-Salinas, Mara Nagórska, Malgorzata Ngunyulu, Roinah Nkhensani Nissim, Sara Nortvedt, Line Oconer-Rubiano, Florinda Oter-Quintana, Cristina Ozturk, Candan Papp, Katalin Piratoba-Hernandez, Blanca Rousou, Elena Tolentino-Diaz, Maria Ymelda Tóthová, Valerie Zorba, Akile |
Major Field of Science: | Medical and Health Sciences | Field Category: | Health Sciences | Keywords: | Nursing;Midwifery;Management;leadership;Compassion | Issue Date: | Sep-2021 | Source: | BMJ Leader, 2021 | Start page: | 1 | End page: | 6 | Journal: | BMJ Leader | Abstract: | Aim To explore the views of an international sample of nursing and midwifery managers concerning attributes that they associate with compassionate management. Method A cross-sectional online survey. Using a snowballing sampling method, 1217 responses were collected from nursing and midwifery managers in 17 countries. A total of complete 933 responses to a question related to which actions and behaviours indicated that a manager was exercising compassionate leadership were analysed for this paper. First, content analysis of the responses was conducted, and second, a relative distribution of the identified themes for the overall sample and for each participating country was calculated. Results Six main themes were identified describing the attributes of a compassionate leader: (1) Virtuous support, (2) Communication, (3) Personal virtues of the manager, (4) Participatory communication, (5) Growth/ flourishing/ nurturing and (6) Team cohesion. The first three themes mentioned above collectively accounted for 63% of the responses, and can therefore be considered to be the most important characteristics of compassionate management behaviour. Conclusion The key indicators of compassionate management in nursing and midwifery which were identified emphasise approachability, active and sensitive listening, sympathetic responses to staff members’ difficulties (especially concerning child and other caring responsibilities), active support of and advocacy for the staff team and active problem solving and conflict resolution. While there were differences between the countries’ views on compassionate healthcare management, some themes were widely represented among different countries’ responses, which suggest key indicators of compassionate management that apply across cultures. | URI: | https://hdl.handle.net/20.500.14279/23162 | ISSN: | 2398631X | DOI: | 10.1136/leader-2020-000385 | Type: | Article | Affiliation : | Middlesex University Cyprus University of Technology Walden University University Hospitals Sussex NHD Foundation Trust Istanbul Sabahattin Zaim University University of West Attica Universidad Diego Portales VID Specialized University Bataan Peninsula State University Universidad Autónoma de Madrid SZŠ a VOŠZ Havlíčkův Bro State University of Applied Sciences in Piła Constantine the Philosopher University in Nitra Universidad Nacional de Colombia University of Thessaly San Blas Primary Healthcare Centre Medical College of Rzeszow University University of Johannesburg Tel Aviv University Oslo Metropolitan University Near East University University of Debrecen ASL Roma B University of South Bohemia |
Publication Type: | Peer Reviewed |
Appears in Collections: | Άρθρα/Articles |
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