Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/19470
Title: Combating misinformation online: re-imagining social media for policy-making
Authors: Kyza, Eleni A. 
Varda, Christiana 
Panos, Dionysis 
Karageorgiou, Melina 
Komendantova, Nadejda 
Perfumi, Serena Coppolino 
Shah, Syed Iftikhar Husain 
Hosseini, Akram Sadat 
Major Field of Science: Social Sciences
Field Category: Media and Communications
Keywords: Misinformation;Policy-making;Internet policy;Social media
Issue Date: 2020
Source: Internet Policy Review, 2020, vol. 9, no. 4
Volume: 9
Issue: 4
Journal: Internet Policy Review 
Abstract: Social media have created communication channels between citizens and policymakers but are also susceptible to rampant misinformation. This new context demands new social media policies that can aid policymakers in making evidence-based decisions for combating misinformation online. This paper reports on data collected from policymakers in Austria, Greece, and Sweden, using focus groups and in-depth interviews. Analyses provide insights into challenges and identify four important themes for supporting policy-making for combating misinformation: a) creating a trusted network of experts and collaborators, b) facilitating the validation of online information, c) providing access to visualisations of data at different levels of granularity, and d) increasing the transparency and explainability of flagged misinformative content. These recommendations have implications for rethinking how revised social media policies can contribute to evidence-based decision-making.
URI: https://hdl.handle.net/20.500.14279/19470
ISSN: 21976775
DOI: 10.14763/2020.4.1514
Rights: This is an open-access article distributed under the terms of the Creative Commons Attribution 3.0 License.
Attribution-NonCommercial-NoDerivatives 4.0 International
Type: Article
Affiliation : Cyprus University of Technology 
International Institute for Applied Systems Analysis 
Stockholm University 
International Hellenic University 
University of Stuttgart 
Publication Type: Peer Reviewed
Appears in Collections:Άρθρα/Articles

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