1. Ktisis Cyprus University of Technology
  2. Cyprus University of Technology (Research Output)
  3. Άρθρα/Articles
Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/14049
DC FieldValueLanguage
dc.contributor.authorSmith, J. A.-
dc.contributor.authorAngeli, Ioannis-
dc.date.accessioned2019-06-20T10:03:15Z-
dc.date.available2019-06-20T10:03:15Z-
dc.date.issued1995-03-01-
dc.identifier.citationTotal Quality Management & Business Excellence,1995, vol. 6, no. 1, pp. 35-44en_US
dc.identifier.issn14783371-
dc.description.abstractThis paper compares the requirements of the International Quality Assurance Management System Standard ISO 9000 with the philosophies offive of the leading quality gurus: Crosby, Deming, Feigenbaum, Ishikawa and Juran. A quality function deployment (QFD) matrix is used for this purpose. The 20 requirements of ISO 9000 are idented as the 'what' on the vertical axis, and the main points of thefive gurus as the horizontal 'hows'. The relationships are studied in the body of the matrix. The roof of the 'house of quality' is used to analyze the correlation between the philosophies of the gurus. Consideration is then given as to how the model presented can be customized to allow companies to use this approach to help develop a total quality strategy. © 1995, Taylor & Francis Group, LLC. All rights reserved.en_US
dc.formatpdfen_US
dc.language.isoenen_US
dc.relation.ispartofTotal Quality Management & Business Excellenceen_US
dc.rights© Taylor & Francisen_US
dc.subjectInternational Quality Assurance Management System Standarden_US
dc.subjectQuality function deploymenten_US
dc.titleThe use of quality function deployment to help adopt a total quality strategyen_US
dc.typeArticleen_US
dc.collaborationUniversity of Glamorganen_US
dc.subject.categoryEconomics and Businessen_US
dc.journalsSubscriptionen_US
dc.countryCyprusen_US
dc.countryUnited Kingdomen_US
dc.subject.fieldSocial Sciencesen_US
dc.publicationPeer Revieweden_US
dc.identifier.doi10.1080/09544129550035567en_US
dc.identifier.scopus2-s2.0-21844494453-
dc.identifier.urlhttps://api.elsevier.com/content/abstract/scopus_id/21844494453-
dc.relation.issue1en_US
dc.relation.volume6en_US
cut.common.academicyear1994-1995en_US
dc.identifier.spage35en_US
dc.identifier.epage44en_US
item.grantfulltextnone-
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.fulltextNo Fulltext-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairetypearticle-
crisitem.journal.journalissn1478-3371-
crisitem.journal.publisherTaylor & Francis-
crisitem.author.deptDepartment of Mechanical Engineering and Materials Science and Engineering-
crisitem.author.facultyFaculty of Engineering and Technology-
crisitem.author.parentorgFaculty of Engineering and Technology-
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