Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/13298
DC FieldValueLanguage
dc.contributor.authorGonçalves, Jorge-
dc.contributor.authorKostakos, Vassilis-
dc.contributor.authorKarapanos, Evangelos-
dc.contributor.authorBarreto, Mary L.-
dc.contributor.authorCamacho, Tiago-
dc.contributor.authorTomasic, Anthony-
dc.contributor.authorZimmerman, John-
dc.date.accessioned2019-02-12T09:26:27Z-
dc.date.available2019-02-12T09:26:27Z-
dc.date.issued2014-05-01-
dc.identifier.citationInteracting with Computers, 2014, vol. 26, no. 3, pp. 196–207en_US
dc.identifier.issn18737951-
dc.description.abstractAlthough advances in technology now enable people to communicate 'anytime, anyplace', it is not clear how citizens can be motivated to actually do so. This paper evaluates the impact of three principles of psychological empowerment, namely perceived self-efficacy, sense of community and causal importance, on public transport passengers' motivation to report issues and complaints while on the move. A week-long study with 65 participants revealed that self-efficacy and causal importance increased participation in short bursts and increased perceptions of service quality over longer periods. Finally, we discuss the implications of these findings for citizen participation projects and reflect on design opportunities for mobile technologies that motivate citizen participation. © The Author 2013.en_US
dc.formatpdfen_US
dc.language.isoenen_US
dc.relation.ispartofInteracting with Computersen_US
dc.rights© Oxford University Pressen_US
dc.subjectEmpirical studies in HCIen_US
dc.subjectMobile phonesen_US
dc.subjectPsychologyen_US
dc.subjectUbiquitous computingen_US
dc.titleCitizen motivation on the go: the role of psychological empowermenten_US
dc.typeArticleen_US
dc.collaborationUniversity of Ouluen_US
dc.collaborationUniversity of Madeiraen_US
dc.collaborationQueensland University of Technologyen_US
dc.collaborationCarnegie Mellon Universityen_US
dc.subject.categoryComputer and Information Sciencesen_US
dc.journalsSubscriptionen_US
dc.countryFinlanden_US
dc.countryPortugalen_US
dc.countryAustraliaen_US
dc.countryUnited Statesen_US
dc.subject.fieldNatural Sciencesen_US
dc.publicationPeer Revieweden_US
dc.identifier.doi10.1093/iwc/iwt035en_US
dc.relation.issue3en_US
dc.relation.volume26en_US
cut.common.academicyear2013-2014en_US
dc.identifier.spage196en_US
dc.identifier.epage207en_US
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairetypearticle-
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.fulltextNo Fulltext-
item.grantfulltextnone-
crisitem.journal.journalissn1873-7951-
crisitem.journal.publisherOxford University Press-
crisitem.author.deptDepartment of Communication and Internet Studies-
crisitem.author.facultyFaculty of Communication and Media Studies-
crisitem.author.orcid0000-0001-5910-4996-
crisitem.author.parentorgFaculty of Communication and Media Studies-
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