Παρακαλώ χρησιμοποιήστε αυτό το αναγνωριστικό για να παραπέμψετε ή να δημιουργήσετε σύνδεσμο προς αυτό το τεκμήριο: https://hdl.handle.net/20.500.14279/12636
Πεδίο DCΤιμήΓλώσσα
dc.contributor.authorLahana, Eleni-
dc.contributor.authorTsaras, Konstantinos-
dc.contributor.authorKalaitzidou, Aikaterini-
dc.contributor.authorGalanis, Petros-
dc.contributor.authorKaitelidou, Daphne-
dc.contributor.authorSarafis, Pavlos-
dc.date.accessioned2018-08-09T04:49:11Z-
dc.date.available2018-08-09T04:49:11Z-
dc.date.issued2019-01-02-
dc.identifier.citationInternational Journal of Healthcare Management, 2019, vol. 12, no. 1, pp. 33-39en_US
dc.identifier.issn20479700-
dc.description.abstractWe investigated the sources of conflicts in nursing and individual as well as nurse management strategies for conflict resolution, according to certain demographic and work-related characteristics. A cross-sectional study was conducted using a five-part questionnaire, which was administered to 100 nurses. The majority of nurses reported conflict with other professions, usually physicians, and this type of conflict was mostly reported by the more experienced and in managerial positions nurses. The most common style for conflict management was avoidance, followed by collaboration and also in significantly smaller percentages compromise, competition, mediation and accommodation. Age, work experience, education and managerial position significantly affected the strategy of choice for conflict resolution, with younger nurses, with less responsibilities and no previous conflict management education choosing avoidance as their primary strategy. Collaboration was a strategy chosen by the more educated nurses and the supervisor was the most appropriate person for conflict management. The majority of the nurses reported that the management style of choice was problem solving, indicating a more appropriate and integrated management style that often relates to better job satisfaction and work relations. The most effective way in conflict management is improving our understanding and clarifying the parameters that structure the situation in hand.en_US
dc.formatpdfen_US
dc.language.isoenen_US
dc.relation.ispartofInternational Journal of Healthcare Managementen_US
dc.rights© Informa UK Limiteden_US
dc.subjectConflicts managementen_US
dc.subjectHospitalsen_US
dc.subjectManagerial strategiesen_US
dc.subjectNursesen_US
dc.subjectProblem solvingen_US
dc.titleConflicts management in public sector nursingen_US
dc.typeArticleen_US
dc.collaborationUniversity of Thessalyen_US
dc.collaborationNational and Kapodistrian University of Athensen_US
dc.collaborationCyprus University of Technologyen_US
dc.subject.categoryHealth Sciencesen_US
dc.journalsSubscriptionen_US
dc.countryGreeceen_US
dc.countryCyprusen_US
dc.subject.fieldMedical and Health Sciencesen_US
dc.publicationPeer Revieweden_US
dc.identifier.doi10.1080/20479700.2017.1353787en_US
dc.relation.issue1en_US
dc.relation.volume12en_US
cut.common.academicyear2018-2019en_US
dc.identifier.spage33en_US
dc.identifier.epage39en_US
item.fulltextNo Fulltext-
item.languageiso639-1en-
item.grantfulltextnone-
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.cerifentitytypePublications-
item.openairetypearticle-
crisitem.journal.journalissn2047-9719-
crisitem.journal.publisherManey Publishing-
crisitem.author.deptDepartment of Nursing-
crisitem.author.facultyFaculty of Health Sciences-
crisitem.author.orcid0000-0001-9967-5152-
crisitem.author.parentorgFaculty of Health Sciences-
Εμφανίζεται στις συλλογές:Άρθρα/Articles
CORE Recommender
Δείξε τη σύντομη περιγραφή του τεκμηρίου

SCOPUSTM   
Citations

14
checked on 6 Νοε 2023

WEB OF SCIENCETM
Citations

10
Last Week
0
Last month
0
checked on 29 Οκτ 2023

Page view(s)

473
Last Week
3
Last month
30
checked on 14 Μαρ 2025

Google ScholarTM

Check

Altmetric


Όλα τα τεκμήρια του δικτυακού τόπου προστατεύονται από πνευματικά δικαιώματα