Publications



Refined By:
Fulltext:  No Fulltext
Date Issued:  [2010 TO 2019]

Results 1-1 of 1 (Search time: 0.0 seconds).

Issue DateTitleAuthor(s)
129-Nov-2019Genuine emotions when facing aggressive customers in the hospitality industry: A conceptual frameworkSimillidou, Aspasia ; Vrontis, Demetris ; Christofi, Michael