Journals Journal of Service Theory and Practice

Name
Journal of Service Theory and Practice
Subjects
International service management
Internet services
Digital services
ISSN
2055-6225
Description
The Journal of Service Theory and Practice (JSTP) aims to publish research in the field of service management that not only makes a theoretical contribution to the service literature, but also scrutinizes and helps improve industry practices by offering specific recommendations and action plans to practitioners. Recognizing the importance of the service sector across the globe, the journal encourages submissions from and/or studying issues from around the world. JSTP gives prominence to research based on real world data, be it quantitative or qualitative. The journal also encourages the submission of strong conceptual and theoretical papers that make a substantive contribution to the scholarly literature in service management. JSTP publishes double-blind peer reviewed papers and encourages submissions from both academics and practitioners.
Impact Factor (2 years)
2.363
Publisher
Emerald
Journal type
Hybrid Journal

Journals Publications
(All)



Results 1-1 of 1 (Search time: 0.001 seconds).

Issue DateTitleAuthor(s)
11-Jun-1998Factors affecting a senior management culture change for total quality metamorphosisAngeli, Ioannis ; Jones, Jeffrey ; Sabir, Bahir