The Metaverse in an Era of Volatility, Uncertainty, Complexity, and Ambiguity

Abstract

The concept of VUCA – volatility, uncertainty, complexity, and ambiguity – captures the essence of today’s global and organizational challenges. This chapter explores strategies for thriving in such an environment, emphasizing the importance but also the need for organizations to advance ahead of competitors rather than merely keeping up. Innovation is highlighted as a key means of gaining competitive advantage and driving transformative change. The chapter further explores the evolution of virtual worlds, particularly focusing on the business opportunities presented by Augmented Reality (AR) and Virtual Reality (VR) technologies, and the potential of the metaverse to revolutionize digital marketing and reshape industries.