Journals International Journal of Quality and Service Sciences
Name
International Journal of Quality and Service Sciences
Subjects
Ontology and epistemology of service and quality science
Emerging service society and the related phenomenon
Service economy and post modern workplace
Sustainable development of quality and service
Role of quality in service businesses
Interdisciplinary nature of service and quality science
Organization, occupation and work in service society
Comparative research on Quality and Service Management
Exploring similarities and differences between Quality and Service Management
Exploring the linkage between Service and Quality Management
Integrative model of Service and Quality Management
Linkage to other management and organization theories
Customer participation and value creation
Integration of stakeholder view in quality and service design
Quality and Service standardization and assurance
Improvement of quality and service standards
Quality and service culture
Attractive quality and service creation
Design and innovation for service and quality
Service and Quality in Experience economics
Service and Quality creation for Sustainable development
Quality and Service productivity
Market culture and consumer behavior
Emotional labor and commercialization of human feeling
Hospitality and care culture
Work and family in service society
Emerging trends, such as ‘Health consumption’, well being /wellness industry, eco tourism, eco-efficiency
Globalization and Changing workplace in service age
Relationship Management
Public sector management including health, education and local government
Consumption and identity
Consumer attitude and behavior
The latest thinking and research in the field
Service encounter
Organizational design for building service and quality culture
Service, Quality and environmental issues
Quality and Service in e-business
Quality and service in information technology
Processes and operation management for service and quality
Emerging service society and the related phenomenon
Service economy and post modern workplace
Sustainable development of quality and service
Role of quality in service businesses
Interdisciplinary nature of service and quality science
Organization, occupation and work in service society
Comparative research on Quality and Service Management
Exploring similarities and differences between Quality and Service Management
Exploring the linkage between Service and Quality Management
Integrative model of Service and Quality Management
Linkage to other management and organization theories
Customer participation and value creation
Integration of stakeholder view in quality and service design
Quality and Service standardization and assurance
Improvement of quality and service standards
Quality and service culture
Attractive quality and service creation
Design and innovation for service and quality
Service and Quality in Experience economics
Service and Quality creation for Sustainable development
Quality and Service productivity
Market culture and consumer behavior
Emotional labor and commercialization of human feeling
Hospitality and care culture
Work and family in service society
Emerging trends, such as ‘Health consumption’, well being /wellness industry, eco tourism, eco-efficiency
Globalization and Changing workplace in service age
Relationship Management
Public sector management including health, education and local government
Consumption and identity
Consumer attitude and behavior
The latest thinking and research in the field
Service encounter
Organizational design for building service and quality culture
Service, Quality and environmental issues
Quality and Service in e-business
Quality and service in information technology
Processes and operation management for service and quality
ISSN
1756-669X
Description
The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organizations and societies. Thus the journals' scope is not limited to micro perspectives of organizational and management related issues. It seeks further to explore patterns, behaviors, processes, mechanisms, principles and consequences related to quality and services in a broad range of organizational and social/global processes. These processes embrace cultural, economic, social, environmental and even global dimensions in order to better understand the past, to better diagnose the current situations and hence to design better the future. The journal seeks to embrace a holistic view of quality and service sector management and explicitly promotes the emerging field of ‘quality and service sciences’.The journal is an open forum and one of the main channels for communication of multi- and inter- disciplinary research and practices. Together with Total Quality Management and Business Excellence (Taylor & Francis), the International Journal of Quality and Service Sciences is the official journal of the QMOD-ICQSS conference series.
Impact Factor (2 years)
1.76
Publisher
Emerald
Journal Webpage
Journal type
Hybrid Journal