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Ktisis Cyprus University of Technology
Research Outputs
Browsing by Subject
Negative emotions
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Issue Date
Title
Author(s)
22-May-2020
Emotional intelligence and perceived negative emotions in intercultural service encounters: Building and utilizing knowledge in the banking sector
Thrassou, Alkis
; Santoro, Gabriele
; Leonidou, Erasmia
; Vrontis, Demetris
; Christofi, Michael
