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https://hdl.handle.net/20.500.14279/30193| Title: | Frustration and Disclosure Decision-Making: Over-Disclosure or Clam-up? | Authors: | Themistocleous, Christos | Editors: | Finola, Kerrigan | Major Field of Science: | Social Sciences | Field Category: | Economics and Business | Keywords: | Information Disclosure;Emotions;Nudge Theory | Issue Date: | 6-Jul-2023 | Source: | Academy of Marketing Conference: From Revolution to Revolutions, Proceedings Book, University of Birmingham, 3-6 July 2023 | Link: | https://academyofmarketing.org/wp-content/uploads/2023/07/Updated-Proceedings-Book.pdf | Conference: | Academy of Marketing Conference | Abstract: | The paper is interested on the impact of emotions on consumer disclosure decision-making. Specifically, how induced frustration can affect divulgence decision-making and whether it amplifies over-disclosure or clam-up. Using the visceral states of the hot-cold empathy gap, we compare decisions made between calm and frustrated participants on the fronts of divulgence, accuracy of assessments pertaining to contextually relevant disclosures, and finally customisation (or not) of default options relating to consent for data use. | URI: | https://hdl.handle.net/20.500.14279/30193 | ISBN: | 978-1-3999-58042 | Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International | Type: | Conference Papers | Affiliation : | Cyprus University of Technology |
| Appears in Collections: | Δημοσιεύσεις σε συνέδρια /Conference papers or poster or presentation |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| Frustration and Disclosure Decision-Making.pdf | 124.78 kB | Adobe PDF | View/Open |
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