Results 1-6 of 6 (Search time: 0.003 seconds).

Issue DateTitleAuthor(s)
11-Jan-2023The use of intelligent automation as a form of digital transformation in tourism: Towards a hybrid experiential offeringChristou, Prokopis A. ; Hadjielias, Elias ; Simillidou, Aspasia ; Kvasova, Olga 
21-Dec-2020Engaging in emotional labour when facing customer mistreatment in hospitalitySimillidou, Aspasia ; Christofi, Michael ; Glyptis, Loukas ; Papatheodorou, Andreas ; Vrontis, Demetris 
313-Nov-2020Tourists’ perceptions regarding the use of anthropomorphic robots in tourism and hospitalityChristou, Prokopis A. ; Simillidou, Aspasia ; Stylianou, Maria C. 
4Mar-2020Tourist experience: The catalyst role of tourism in comforting melancholy, or notChristou, Prokopis A. ; Simillidou, Aspasia 
529-Nov-2019Genuine emotions when facing aggressive customers in the hospitality industry: A conceptual frameworkSimillidou, Aspasia ; Vrontis, Demetris ; Christofi, Michael 
62019Global business shunning hospitality jobs: A disguised power struggle?Vassou, Chrystalla ; Christofi, Michael ; Simillidou, Aspasia ; Vrontis, Demetris