Bias in the Machine: Cross-Model Evaluation of ChatGPT-4 and Qwen in Hotel Booking Review Annotation - Voutsa, Maria C.; Tsapatsoulis, Nicolas; Djouvas, Constantinos; Andreou, Christiana (My University, 2025)
Keywords: Large language models; annotation bias; neutrality bias; Chat GPT; Qwen; Booking; reviews; human annotation; model-contingent polarity bias; HRAST; sentiment analysis; topic modeling; aspect-based sentiment analysis; user-generated content