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Title: The impact of integrated logistics relationships on third-party logistics service quality and performance
Authors: So, Meko 
Panayides, Photis 
Keywords: Maritime economics;Logistics;Shipping
Issue Date: 2005
Publisher: Palgrave Macmillan
Source: Maritime economics and logistics, 2005, Volume 7, Issue 1, Pages 36-55
Abstract: Third-party logistics has been an efficient organisational adjustment to the needs of clients for logistics solutions and improvement in supply chain performance. Examination of logistics performance has mainly been focused on operational measures. There has been less attention placed on the influence of organisational factors, despite the advocated need for greater inter-organisational integration among supply chain partners. This study examines empirically the influence of relationship orientation in third-party logistics and its impact on logistics service quality and performance. Data were collected via a large-scale industrial survey and structural equation modelling was used to examine the causal hypotheses. The findings suggest that relational exchange can have a positive effect on logistics service quality and performance in third-party logistics. Research and managerial implications are discussed
ISSN: 1479-2931
DOI: 10.1057/palgrave.mel.9100123
Rights: © 2005 Palgrave Macmillan Ltd All rights reserved
Type: Article
Appears in Collections:Άρθρα/Articles

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