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Title: Migrant labor in hospitality: The Cyprus experience
Authors: Constanti, Panayiotis 
Theocharous, Antonis L. 
Zopiatis, Anastasios 
Keywords: Migrant employees;Labor migration;Hospitality industry;Cyprus
Category: Economics and Business
Field: Social Sciences
Issue Date: 2013
Publisher: Elsevier Ltd
Source: International Journal of Hospitality Management Volume 37, February 2014, Pages 111-120
Journal: International Journal of Hospitality Management 
Abstract: tThe hospitality industry depends to a great extent on migrant employees for its day-to-day operations.Cyprus’ accession to the European Union (EU) in 2004 saw an influx of migrant employees, mainly from‘New Europe’, a development which posed and continues to pose, numerous organizational challenges.Adopting a qualitative methodology, the study set out to investigate migrants’ employment experiencesin Cyprus, via the views of three different groups of employees; managers, local and migrant employees.Findings, can inform both industry stakeholders and academic scholars, while enhancing our collec-tive knowledge regarding migrants’ contributions to the industry, ‘push’ and ‘pull’ factors of migrantemployment, their intercultural relationships with the host population, and the impacts that migrantemployment can have on the service delivery process.
ISSN: 0278-4319
Rights: © 2013 Elsevier Ltd. All rights reserved
Type: Article
Appears in Collections:Άρθρα/Articles

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