Please use this identifier to cite or link to this item: https://ktisis.cut.ac.cy/handle/10488/23162
Title: Enactment of compassionate leadership by nursing and midwifery managers: results from an international online survey
Authors: Papadopoulos, Irena 
Wright, Steve 
Lazzarino, Runa 
Koulouglioti, Christina 
Aagard, Magdeline 
Akman, Ozlem 
Alpers, Lise-Merete 
Apostolara, Paraskevi 
Araneda, Julieta 
Biglete-Pangilinan, Sylvia 
Eldar-Regev, Orit 
González Gil, María Teresa 
Kouta, Christiana 
Krepinska, Radka 
Lesińska-Sawicka, Malgorzata 
Líšková, Miroslava 
Lopez-Diaz, Lucero 
Malliarou, Maria 
Martín-García, Ángel 
Muñoz-Salinas, Mara 
Nagórska, Malgorzata 
Ngunyulu, Roinah Nkhensani 
Nissim, Sara 
Nortvedt, Line 
Oconer-Rubiano, Florinda 
Oter-Quintana, Cristina 
Ozturk, Candan 
Papp, Katalin 
Piratoba-Hernandez, Blanca 
Rousou, Elena 
Tolentino-Diaz, Maria Ymelda 
Tóthová, Valerie 
Zorba, Akile 
Major Field of Science: Medical and Health Sciences
Field Category: Health Sciences
Keywords: Nursing;Midwifery;Management;leadership;Compassion
Issue Date: Sep-2021
Source: BMJ Leader, 2021
Start page: 1
End page: 6
Journal: BMJ Leader 
Abstract: Aim To explore the views of an international sample of nursing and midwifery managers concerning attributes that they associate with compassionate management. Method A cross-sectional online survey. Using a snowballing sampling method, 1217 responses were collected from nursing and midwifery managers in 17 countries. A total of complete 933 responses to a question related to which actions and behaviours indicated that a manager was exercising compassionate leadership were analysed for this paper. First, content analysis of the responses was conducted, and second, a relative distribution of the identified themes for the overall sample and for each participating country was calculated. Results Six main themes were identified describing the attributes of a compassionate leader: (1) Virtuous support, (2) Communication, (3) Personal virtues of the manager, (4) Participatory communication, (5) Growth/ flourishing/ nurturing and (6) Team cohesion. The first three themes mentioned above collectively accounted for 63% of the responses, and can therefore be considered to be the most important characteristics of compassionate management behaviour. Conclusion The key indicators of compassionate management in nursing and midwifery which were identified emphasise approachability, active and sensitive listening, sympathetic responses to staff members’ difficulties (especially concerning child and other caring responsibilities), active support of and advocacy for the staff team and active problem solving and conflict resolution. While there were differences between the countries’ views on compassionate healthcare management, some themes were widely represented among different countries’ responses, which suggest key indicators of compassionate management that apply across cultures.
URI: https://ktisis.cut.ac.cy/handle/10488/23162
ISSN: 2398-631X
DOI: 10.1136/leader-2020-000385
Type: Article
Affiliation : Middlesex University 
Cyprus University of Technology 
Walden University 
University Hospitals Sussex NHD Foundation Trust 
Istanbul Sabahattin Zaim University 
University of West Attica 
Universidad Diego Portales, Santiago 
VID Specialized University 
Bataan Peninsula State University 
Universidad Autónoma de Madrid 
SZŠ a VOŠZ Havlíčkův Bro 
State University of Applied Sciences in Piła 
Constantine the Philosopher University in Nitra 
Universidad Nacional de Colombia 
University of Thessaly 
San Blas Primary Healthcare Centre 
Medical College of Rzeszow University 
University of Johannesburg 
Tel Aviv University 
Oslo Metropolitan University 
Near East University 
University of Debrecen 
ASL Roma B 
University of South Bohemia 
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