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Title: Memory and forgetfulness in tourism crisis research
Authors: Farmaki, Anna 
Major Field of Science: Social Sciences
Field Category: Economics and Business
Keywords: Memory;Forgetfulness;Crisis;Tourist perceptions;Travel behaviour
Issue Date: Apr-2021
Source: Tourism Management, 2021, vol. 83, articl. no. 104210
Volume: 83
Journal: Tourism Management 
Abstract: Even though academic attention has been paid on the tourism-memory nexus, the concept of forgetfulness in tourism has been largely overlooked and remains unexplored. The aim of this research note is to introduce the concept of forgetfulness alongside memory within tourism scholarship to discuss the way in which it may be integrated with future research. In so doing, the discussion focused on a tourist crisis context as tourists’ post-crisis behaviour often reflects forgetfulness as evidenced by their travel resumption patterns. Overall, by linking the concepts of forgetfulness and tourism, this research note contributes to knowledge advancement on tourism crises by shifting attention away from risk perceptions towards an understanding of the cognitive and emotional processes influencing tourist behaviour. The research note also illuminates understanding of how crises are forgotten; hence, contributes to the improvement of crisis management strategies. The research note concludes by proposing an agenda for future research.
ISSN: 0261-5177
DOI: 10.1016/j.tourman.2020.104210
Rights: © Elsevier
Attribution-NonCommercial-NoDerivatives 4.0 International
Type: Article
Affiliation : Cyprus University of Technology 
Appears in Collections:Άρθρα/Articles

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