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Title: Experiential Perspectives on Road Congestions
Authors: Obrist, Marianna 
Wurhofer, Daniela 
Krischkowsky, Alina 
Karapanos, Evangelos 
Wilfinger, David H. 
Perterer, Nicole 
Tscheligi, Manfred 
Keywords: Automotive;Congestion Experience;Design Ideas
Category: Computer and Information Sciences
Field: Natural Sciences
Issue Date: Apr-2013
Publisher: ACM
Source: Conference on Human Factors in Computing Systems, 2013, 27 April - 02 May, Paris, France
Conference: Conference on Human Factors in Computing Systems 
Abstract: Commuting can be perceived as both ‘relaxing’ and ‘stressful’. An important cause for stress is getting stuck in traffic, which can – especially when unexpected – quickly turn commuting into a negative experience, often associated with frustration and the feeling of wasting time. Congestion experiences do not need to be frustrating and annoying. In our research, we aim to generate design solutions for turning the negative experiences into positive ones. We foster the experiential perspective on road congestions, and go beyond current automotive HCI research, which mainly focuses on safety, functionality, and usability. In this paper, we present our work-in progress on characterizing congestion experiences and needs, explored in a design workshop outlining future design directions for supporting positive experiences.
DOI: 10.1145/2468356.2468451
Rights: Copyright is held by the author/owner(s).
Type: Conference Papers
Appears in Collections:Δημοσιεύσεις σε συνέδρια/Conference papers

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