Please use this identifier to cite or link to this item: https://ktisis.cut.ac.cy/handle/10488/11010
DC FieldValueLanguage
dc.contributor.authorLahana, Eleni-
dc.contributor.authorTsaras, Konstantinos-
dc.contributor.authorKalaitzidou, K.-
dc.contributor.authorGalanis, Petros-
dc.contributor.authorKaitelidou, Daphne Ch-
dc.contributor.authorSarafis, Pavlos-
dc.date.accessioned2018-05-03T11:34:41Z-
dc.date.available2018-05-03T11:34:41Z-
dc.date.issued2018-01-
dc.identifier.citationArchives of Hellenic Medicine, 2018, vol. 35, no. 1, pp. 81-89en_US
dc.identifier.issn1105-3992-
dc.description.abstractOBJECTIVE To explore the main causes and characteristics of conflict among nurses in public hospitals, and their suggestions for conflict management. METHOD The study population consisted of 100 nurses and nursing assistants in a Greek public hospital in Thessaloniki. A specially designed, reliable questionnaire on conflict in hospitals was completed voluntarily by nursing professionals working in the medical and surgical wards. Statistical analysis, including Chi-square and t-testing, was performed with the Statistical Package for Social Sciences (IBM SPSS), version 19, with statistical significance set at 0.05. RESULTS The response rate was 70%, with the majority of the participants (79%) being female; 77% had a university education, 91% had no postgraduate studies and 63% had no training in conflict management. Regarding their working conditions, 69% considered that their work load was greater than that of other professionals and 73% that their wages were not in accordance with their work load. In addition, 58% reported that their job conditions were far from ideal, and that all of the above factors are important causes of conflict. Most of the participants reported unfair distribution of rewards across the various different professional groups and according to job performance (55% and 64%, respectively). The educational level and work experience appeared to be significant determinants of conflict. Suggestions of the participants as a good approach to conflict resolution included better distinction of roles and responsibilities (21%), followed by early detection of conflict sources (15%), institution of better communication (13%), and a fair approach by management to rewards and benefits (13%). CONCLUSIONS Organizational factors and unmet work expectations of the nurses lead to work-related conflict in the hospital setting. Staff training in conflict management, along with organizational and managerial reform may lead to creative and productive resolution of work conflict among nurses working in hospitals.en_US
dc.formatpdfen_US
dc.language.isoenen_US
dc.publisherBETA Medical Publishers Ltden_US
dc.relation.ispartofArchives of Hellenic Medicineen_US
dc.rights© Athens Medical Societyen_US
dc.subjectConflicts managementen_US
dc.subjectExpectationsen_US
dc.subjectJob satisfactionen_US
dc.subjectNursing staffen_US
dc.titleOrganizational factors and occupational expectations as the main causes of conflict among nurses in a Greek public hospitalen_US
dc.title.alternativeΟργανωτικοί παράγοντες και επαγγελματικές προσδοκίες ως κύριες αιτίες συγκρούσεων των νοσηλευτών δημόσιου ελληνικού νοσοκομείουen_US
dc.typeArticleen_US
dc.linkhttp://www.mednet.gr/archives/index-en.htmlen_US
dc.collaborationTechnological Educational Institute of Thessalyen_US
dc.collaborationNational andKapodistrian University of Athensen_US
dc.collaborationCyprus University of Technologyen_US
dc.subject.categoryHealth Sciencesen_US
dc.journalsSubscriptionen_US
dc.countryGreeceen_US
dc.countryCyprusen_US
dc.subject.fieldMedical and Health Sciencesen_US
dc.publicationPeer Revieweden_US
dc.relation.issue1en_US
dc.relation.volume35en_US
cut.common.academicyear2017-2018en_US
dc.identifier.spage81en_US
dc.identifier.epage89en_US
item.cerifentitytypePublications-
item.fulltextNo Fulltext-
item.grantfulltextnone-
item.languageiso639-1en-
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.openairetypearticle-
crisitem.journal.journalissn1105-3992-
crisitem.journal.publisherThe Athens Medical Society-
crisitem.author.deptDepartment of Nursing-
crisitem.author.facultyFaculty of Health Sciences-
crisitem.author.orcid0000-0001-9967-5152-
crisitem.author.parentorgFaculty of Health Sciences-
Appears in Collections:Άρθρα/Articles
CORE Recommender
Show simple item record

Page view(s) 20

211
Last Week
8
Last month
11
checked on Aug 3, 2021

Google ScholarTM

Check


Items in KTISIS are protected by copyright, with all rights reserved, unless otherwise indicated.