Please use this identifier to cite or link to this item:
https://hdl.handle.net/20.500.14279/14779
Title: | A holistic approach to requirements elicitation for mobile tourist recommendation systems | Authors: | Gregoriades, Andreas Pampaka, Maria Georgiades, Michael |
Major Field of Science: | Engineering and Technology | Field Category: | Computer and Information Sciences | Keywords: | Context;Emotion;Mobile recommendation systems;Personality;User requirements | Issue Date: | 2019 | Source: | Advances in Information and Communication, 2019, pp. 857-873 | Abstract: | Mobile recommendation systems (MRS) are becoming ever more popular in the tourism industry, due to their potential to declutter the decision-making process of tourists. Despite their proliferation, such systems seem to lack accuracy and relevance to the needs of their users. This paper describes the mobile recommendation problem and explores the relationships between personality, emotion, context and recommendations for tourists. Its aim is to investigate user-requirements of prospective mobile recommendation systems for tourists and the influence of personality and emotional state on user needs. To that end, a survey was conducted with tourists in Cyprus at a point of interest to identify their recommendation needs. Collected data have been analyzed and preliminary results indicate different user requirements among contextual factors. This indicated that the contextualization of these applications in accordance with users’ personality and emotional state is essential to realize their full potential. | URI: | https://hdl.handle.net/20.500.14279/14779 | ISBN: | 978-3-030-12388-8 | DOI: | 10.1007/978-3-030-12388-8_58 | Rights: | © Springer Nature Switzerland AG 2020. | Type: | Book Chapter | Affiliation : | Cyprus University of Technology The University of Manchester Primetel PLC |
Publication Type: | Peer Reviewed |
Appears in Collections: | Κεφάλαια βιβλίων/Book chapters |
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