1. Ktisis Cyprus University of Technology
  2. Cyprus University of Technology (Research Output)
  3. Άρθρα/Articles
Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14279/14032
DC FieldValueLanguage
dc.contributor.authorAngeli, Ioannis-
dc.contributor.authorJones, Jeffrey-
dc.contributor.authorSabir, Bahir-
dc.date.accessioned2019-06-19T08:42:20Z-
dc.date.available2019-06-19T08:42:20Z-
dc.date.issued1998-06-01-
dc.identifier.citationJournal of Service Theory and Practice, 1998, vol. 8, no. 3, pp. 198-211en_US
dc.identifier.issn20556225-
dc.description.abstractA three-year joint research study focuses on the in-depth investigation of the quality parameters that are necessary to bring about change in senior management (SM) culture for improved leadership quality, as well as factors of “how” to succeed in its implementation. Analysis reveals overall agreement on the most important success factors, which are presented in this paper. This enables the development of an analytic model (one based on quantitative results and one based on qualitative results) for a CEO's culture change implementation process, required to achieve total quality metamorphosis (TQm) and SM leadership. © 1998, MCB UP Limiteden_US
dc.language.isoenen_US
dc.relation.ispartofJournal of Service Theory and Practiceen_US
dc.rights© Emeralden_US
dc.subjectQuality function deploymenten_US
dc.subjectManagementen_US
dc.subjectOrganizationalen_US
dc.subjectQualityen_US
dc.titleFactors affecting a senior management culture change for total quality metamorphosisen_US
dc.typeArticleen_US
dc.collaborationHigher Technical Institute Cyprusen_US
dc.collaborationUniversity of Glamorganen_US
dc.subject.categoryMechanical Engineeringen_US
dc.journalsHybrid Open Accessen_US
dc.countryCyprusen_US
dc.countryUnited Kingdomen_US
dc.subject.fieldEngineering and Technologyen_US
dc.publicationPeer Revieweden_US
dc.identifier.doi10.1108/09604529810215684en_US
dc.identifier.scopus2-s2.0-84993044866-
dc.identifier.urlhttps://api.elsevier.com/content/abstract/scopus_id/84993044866-
dc.relation.issue3en_US
dc.relation.volume8en_US
cut.common.academicyear1997-1998en_US
dc.identifier.spage198en_US
dc.identifier.epage211en_US
item.fulltextNo Fulltext-
item.cerifentitytypePublications-
item.grantfulltextnone-
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.openairetypearticle-
item.languageiso639-1en-
crisitem.journal.journalissn2055-6225-
crisitem.journal.publisherEmerald-
crisitem.author.deptDepartment of Mechanical Engineering and Materials Science and Engineering-
crisitem.author.facultyFaculty of Engineering and Technology-
crisitem.author.parentorgFaculty of Engineering and Technology-
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