Please use this identifier to cite or link to this item:
|Title:||The impact of integrated logistics relationships on third-party logistics service quality and performance||Authors:||So, Meko
Panayides, Photis M.
|Keywords:||Maritime economics;Logistics;Shipping||Issue Date:||2005||Publisher:||Palgrave Macmillan||Source:||Maritime economics and logistics, 2005, Volume 7, Issue 1, Pages 36-55||Abstract:||Third-party logistics has been an efficient organisational adjustment to the needs of clients for logistics solutions and improvement in supply chain performance. Examination of logistics performance has mainly been focused on operational measures. There has been less attention placed on the influence of organisational factors, despite the advocated need for greater inter-organisational integration among supply chain partners. This study examines empirically the influence of relationship orientation in third-party logistics and its impact on logistics service quality and performance. Data were collected via a large-scale industrial survey and structural equation modelling was used to examine the causal hypotheses. The findings suggest that relational exchange can have a positive effect on logistics service quality and performance in third-party logistics. Research and managerial implications are discussed||URI:||http://ktisis.cut.ac.cy/handle/10488/6787||ISSN:||1479-2931||DOI:||10.1057/palgrave.mel.9100123||Rights:||© 2005 Palgrave Macmillan Ltd All rights reserved||Type:||Article|
|Appears in Collections:||Άρθρα/Articles|
Show full item record
checked on Nov 16, 2017
Page view(s) 2043
checked on Nov 22, 2017
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.