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|Title:||Logistics service provider–client relationships||Authors:||So, Meko
Panayides, Photis M.
|Keywords:||Transportation research;Logistics;Relationship marketing;Shipping||Issue Date:||2005||Publisher:||Elsevier||Source:||Transportation research part e: logistics and transportation review, 2005, volume 41, issue 3, pages 179–200||Abstract:||The paper investigates the effects of relationship orientation in the logistics service provider-client interaction. A conceptual model is developed and six research hypotheses are empirically analysed using structural equation modelling. The results indicate that relationship orientation has a positive influence on key organisational capabilities, like organisational learning and innovation, promoting an improvement in supply chain effectiveness and performance. Theoretical, managerial and research implications are discussed||URI:||http://ktisis.cut.ac.cy/handle/10488/6786||ISSN:||1366-5545||DOI:||http://dx.doi.org/10.1016/j.tre.2004.05.001||Rights:||© 2005 Elsevier Ltd. All rights reserved||Type:||Article|
|Appears in Collections:||Άρθρα/Articles|
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