Please use this identifier to cite or link to this item: http://ktisis.cut.ac.cy/handle/10488/6786
Title: Logistics service provider–client relationships
Authors: So, Meko
Panayides, Photis M. 
Keywords: Transportation research
Logistics
Relationship marketing
Shipping
Issue Date: 2005
Publisher: Elsevier
Source: Transportation research part e: logistics and transportation review, 2005, volume 41, issue 3, pages 179–200
Abstract: The paper investigates the effects of relationship orientation in the logistics service provider-client interaction. A conceptual model is developed and six research hypotheses are empirically analysed using structural equation modelling. The results indicate that relationship orientation has a positive influence on key organisational capabilities, like organisational learning and innovation, promoting an improvement in supply chain effectiveness and performance. Theoretical, managerial and research implications are discussed
URI: http://ktisis.cut.ac.cy/handle/10488/6786
ISSN: 1366-5545
DOI: 10.1016/j.tre.2004.05.001
Rights: © 2005 Elsevier Ltd. All rights reserved
Appears in Collections:Άρθρα/Articles

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