Please use this identifier to cite or link to this item:
Title: The impact of organizational learning on relationship orientation, logistics service effectiveness and performance
Authors: Panayides, Photis M. 
Keywords: Marketing--Management;Logistics;Organizational learning;Relationship marketing
Issue Date: 2007
Publisher: Elsevier
Source: Industrial marketing management, 2007, Volume 36, Issue 1, Pages 68–80
Abstract: The paper investigates the effects of organizational learning on inter-firm relationship orientation in the logistics service provider–client interaction. A conceptual model is developed and four research hypotheses are empirically examined using structural equation modelling. The data were collected via a survey of Hong Kong based logistics service providers. The results indicate that organisational learning has a positive influence on relationship orientation as well as on the improvement of logistics service effectiveness and firm performance. Theoretical, managerial and research implications are discussed
ISSN: 0019-8501
Rights: © 2007 Elsevier Inc. All rights reserved
Type: Article
Appears in Collections:Άρθρα/Articles

Show full item record

Citations 5

checked on Feb 13, 2018

Page view(s) 20

Last Week
Last month
checked on Nov 12, 2018

Google ScholarTM



Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.