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Title: User interface evaluation methods for internet banking web sites: a review, evaluation and case study
Authors: Wenham, David
Zaphiris, Panayiotis 
Issue Date: 2003
Publisher: Lawrence Erlbaum,
Source: Human-Computer Interaction, Theory and Practice, 2003, Pages 721–725.
Abstract: The project reviewed twenty-seven available user interface evaluation methods and selected a shortlist of methods, which are appropriate for evaluating mature, post-implementation Internet Banking Web sites. The selected methods were applied to two Internet banking Web sites. Based on the experience and the results of these evaluation exercises, the methods were evaluated for their usefulness. Finally a set of heuristics was developed that can be used when evaluating internet banking web sites.
Type: Book Chapter
Appears in Collections:Κεφάλαια βιβλίων/Book chapters

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